December 11, 2007

QVC Recalls Electric Toasters 

Name of Product: Cook’s Essential Electric Toasters

Units: About 13,000

Retailer: QVC Inc., of West Chester, Pa.

Hazard: The toaster can turn on without bread in the slots and ignite items placed on top of it, posing a fire hazard.

Description: This recall involves the “Cook’s Essential” chrome two-slice electric toasters model CT200. Each toaster has “Cook’s Essentials” and “Model: CT200” printed on a plate located on the underside of the toaster.

Sold by: QVC’s televised shopping programs, Web page, toll-free number, outlet, and employee and Studio stores from May 2000 through May 2003 for between $50 and $60.

Remedy: Consumers should stop using the toaster immediately, unplug it, and return it to QVC using the prepaid shipping labels that QVC will provide. Consumers who return their toasters will receive a full refund of the purchase price, plus shipping and handling.

Consumer Contact: Consumers who bought a toaster from QVC’s television program or at QVC.com were sent a package by mail containing information on how to receive a refund. Any consumer who bought a toaster at a QVC outlet or retail store should return the toaster to the store where it was purchased to receive a full refund. Consumers who have not received the information package should call QVC at (800) 367- 9444 from 7 a.m. to 1 a.m. ET, any day or visit the firm’s Web site at http://www.qvc.com/qic/qvcapp.aspx/main.html.file.|recall,html?cm_re=FOOTER-_-QPOLICIESANDINFO-_-PRODUCTRECALL&cm_sp=FOOTER-_-QPOLICIESANDINFO-_-PRODUCTRECALL