April 28, 2004
Name of product: TrojanUVMax® Water Disinfection System
Units: About 3,900 sold in the U.S. (About 12,500 sold worldwide)
Manufacturer: Trojan Technologies Inc., of London, Ontario, Canada
Hazard: Some of the lamp pins used in these disinfection systems are
improperly soldered, and can cause the units to overheat, posing a fire hazard.
Incidents/Injuries: Trojan Technologies has received 40 reports of the systems
overheating worldwide, resulting in some damaged units. No injuries or other
property damage have been reported.
Description: The recalled TrojanUVMax system, designed for residential
and light commercial application, uses ultraviolet light to disinfect water.
“TROJANUVMAX” is written on the system’s steel chamber. Models included in the
recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are
written on the Underwriters Laboratories label on the power supply. No other
Trojan Technologies model or product is included in this recall. The lamps were
manufactured in the U.S. and the system is assembled in Canada.
Sold at: Water treatment dealers, plumbing stores and through direct-
sales from plumbers from August 2000 through April 2004 for between $500 and
$1,500.
Remedy: Contact Trojan Technologies to arrange a free lamp repair or
replacement.
Consumer Contact: Consumers can contact Trojan toll-free at (800)
241-7923 anytime.