July 14, 2004
Name
of product:
Wall Plug Ethernet Bridge
Units: About 53,500 units
Manufacturer: NETGEAR Inc., of Santa Clara, Calif.
Hazard: The plastic housing on these units can detach, posing a shock
hazard.
Description: The Wall Plug Ethernet Bridge is used to extend internet
availability throughout a home or business. It is 2.75 inches high, 3.5 inches
wide, and 2 inches thick, with a grayish silver plastic housing. “NETGEAR” is
written on the top of the housing. The plastic housing contains a label with
the model number and the serial number on it. The model number is XE102 and the
serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021
through XE12143LB053586.
Sold at: Various electronics stores, Web sites, and through the NETGEAR
Web site from February 2003 through May 2004 for between $50 and $80.
Manufactured in: China
Remedy: Consumers should stop using the product immediately. Remove
electrical power source to the receptacle and unplug the unit. Contact the
company for a free repair kit. The free repair kit when affixed will ensure that
the plastic housing will not become loose or separated.
Consumer Contact: Call NETGEAR Inc., toll-free at (800) 303-5507 anytime
for a free repair kit. Consumers also can register at the company’s Web site http://kbserver.netgear.com/kb_web_files/xe102.asp
to order a free repair kit.