March 6, 2014

Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

Name of product: Canon PowerShot SX50 HS Digital Cameras

Hazard: A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.

Units: About 14,000

Description: The PowerShot SX50 HS is a black compact digital camera. The words “PowerShot SX50 HS” are printed on the top of the camera.  The affected cameras have serial numbers beginning with “69”, “70” or “71” and have “1” as the sixth digit of the serial number.  The serial number is on the side or bottom of the camera housing.

Sold at: Camera and mass merchandise retailers nationwide including OfficeMax, Sam’s Club, Staples, Target and Walmart and on various websites including, Best and from October 2013 through January 2014 for about $430. 

Manufacturer: Miyazaki Daishin Canon Inc., of Miyazaki, Japan, and Nagasaki Canon Inc., of Nagasaki, Japan

Importer: Canon U.S.A. Inc., of Melville, New York 

Manufactured in: Japan

Remedy: Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair. 

Consumer Contact: Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at and click on Recalled for Repair for more information.