June 17, 2010
Comverge Recalls Communication Module Inside TXU Energy Thermostats
Name of Product: Programmable thermostat communication module
Units: About 6,300
Manufacturer: Comverge Inc. of Norcross, Ga.
Hazard: The communication module in the thermostat can overheat, posing a risk of fire hazard.
Description: This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat’s plastic housing. The thermostats have “TXU Energy” and “White Rodgers” printed on the front faceplate.
Sold by: TXU Energy to customers in North Texas
Remedy: Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Consumer Contact: For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm’s website at http://www.comverge.com/recall