November 18, 2003

SecureAlert Announces Recall of Safety and Security Phones

Name of Product: GPS2000 MobilePAL+GPS Safety and Security Phones

Units: 1,000

Distributor: SecureAlert Inc., of Salt Lake City, Utah

Hazard: Using the test button can result in the battery being drained without the user's knowledge. Without battery power, the phone is unable to call for assistance in an emergency.

Description: This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

Sold At: SecureAlert and private security dealers nationwide from May 2003 through July 2003.

Manufactured In: Japan.

Remedy: Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT) to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.