Chattem Issues URGENT Nationwide
Recall of Icy Hot® Heat Therapy™ Products
Chattem,
Inc. is initiating a Nationwide recall of its Icy Hot Heat Therapy products,
including consumer "samples" that were included on a limited
promotional basis in cartons of its 3 oz. Aspercreme® product. This recall is
being conducted to the consumer level.
Chattem is recalling these products because it has received some consumer
reports of first, second and third degree burns as well as skin irritation
resulting from consumer use or possible misuse of these products.
All lots and all sizes of the following Icy Hot Heat Therapy products are
affected by this recall:
NOTE: if products have been removed from their holding cartons the recalled
products are packaged in a red colored plastic pouch which states Icy
Hot Heat Therapy and either Back or Arm/Neck
and Leg.
Single consumer use "samples" of Icy Hot Heat Therapy- Arm, Neck
and Leg were included on a limited promotional basis in yellow and red cartons
of 3 oz. Aspercreme Pain Relieving Crème. The samples were distinct and
stand-alone products, clearly labeled as "Icy Hot Heat Therapy Air
Activated Heat," with their own internal labeling.
These products are sold over the counter through food, drug and mass
merchandisers.
Consumers who have the Icy Hot Heat Therapy products under recall
should immediately stop using the products, discard them, and/or return them to
Chattem, Inc.
Product may be returned for a full refund (average retail price) by calling
Chattem’s Consumer Affairs Department at 1-888-458-3487 (M-F from 8am to 4pm
EST) or via our website at http://www.chattem.com/.
This recall only involves the above listed Icy Hot Heat Therapy
products including single consumer use "samples" that were included
in cartons of 3 oz. Aspercreme Pain Relieving Crème and does not involve any
other Icy Hot or Aspercreme products.
Consumers with questions or concerns about this product may contact
Chattem’s Consumer Affairs Department at 1-888-442-4464 (M-F 8am to 4pm EST).